📦 Shipping Policy

Effective Date: July 22nd, 2025

At North Prostock, we are committed to getting your gear to you quickly, safely, and at a fair rate. Please read our shipping policy below for all the details.

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🚚 Order Processing

• Orders are processed within 1–3 business days after payment is received.

• Orders placed on weekends or holidays will begin processing the next business day.

• You’ll receive a confirmation email with tracking information as soon as your order ships.

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📍 Shipping Options & Rates

• We offer domestic and international shipping through trusted carriers such as Canada Post, UPS, and FedEx.

• Shipping costs are calculated at checkout based on your location and the size/weight of your order.

• Free or discounted shipping promotions may be offered during sales or for qualifying orders — check banners or emails for current offers.

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🌎 International Shipping

• We ship to most countries worldwide.

• Customs fees, duties, and import taxes are the responsibility of the customer and may be charged upon delivery.

• International shipping times may vary depending on destination and customs clearance.

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📦 Packaging & Condition

• All sticks and gear are carefully packed to ensure safe delivery.

• Some pro stock sticks may ship without original retail packaging, as they come directly from team inventory.

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❗ Lost or Damaged Packages

• Once your order leaves our facility, we are not responsible for delays or issues caused by the carrier.

• If your item is lost or arrives damaged, please contact the carrier first using your tracking number. Then reach out to us at 647 394 4625, and we’ll do our best to assist.

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🕐 Estimated Delivery Times

Note: These are estimated timelines and may vary during high-volume periods.

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📩 Need Help?

Have a shipping question before you order? Contact us any time:
Phone: 647 394 4625